Collaborate with AI —
on a flexible, AI-first platform
Enable seamless teamwork between humans and AI — to respond faster, engage smarter, and convert more. Use Crescendo’s native AI features and agents, or bring your own — the platform supports both with the flexibility to adapt and scale.
Centralize Every Conversation
Say goodbye to app-switching and missed messages. All your communication in one streamlined view.
Manage all social messages in one inbox
Switch between multiple accounts effortlessly
Seamless and Consistent Experiences
Strengthen connections with comprehensive profiles for informed, tailored interactions.
Access unified profiles and chat history
Label and sort customer data
Save notes for each interaction
Scale Smart, Work Smarter with AI
Leverage AI to enhance responses, reduce workload, and stay efficient.
Smart Replies: Instantly respond with AI-suggested templates
Auto-Expansion: Turn keywords into complete, polished sentences
Custom AI agent: Automate FAQs with bots trained on your knowledge base
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Boost Productivity, Reclaim Your Time
Work faster with streamlined message handling.
Pin key messages for quick access
Flexible search across messages, tags, and notes
Receive real-time message notifications
Team Management Made Easy
Keep your team aligned and productive with powerful collaboration tools.
Custom task assignment, manual or automated
Seamless task reassignment
5 levels of permission controls
Real-Time Message Alerts
Receive customer message notifications on your phone and respond immediately from anywhere, anytime.
Mobile push notifications
Powerful File Support
Worry no more about compressing and converting files! CAAC has an outstanding upload capacity and supports a diverse array of file formats. PDF for corporate quotations and Excel for group purchase orders are all available as well.
Full support for file types such as PDF, Word, Excel, etc.
Highest specification in the industry, 10 MB for images and 100 MB for videos and other files
