Direct customer inquiries to the right agents based on keywords, whether by branch, function, or other criteria, ensuring fast and precise responses.

Each agent has unique QR codes for customers to add to LINE OA, and it automatically assigns to the agent owner.

Transfer customer inquiries to other agents during your off-hours or delegate them to the relevant department for specialized handling.

Centralize LINE contacts within a single LINE OA for effortless tracking and customer management.

Efficiently engage with audiences on various social channels by responding from a unified platform.

Enter a brief sentence, and let AI expand the content using keywords, resulting in significant time savings.

Build a template library for common questions to improve reply quality and maintain a consistent brand voice and message across all conversations.

View customer profile, interaction history, and interests across various channels.

Streamline customer interactions with data synchronization between CAAC and your existing tech stack, providing a comprehensive overview of customer behavior.