About - Crescendo Lab

Company Profile

Founded in 2017, Crescendo Lab dedicates itself to help brands utilize messaging apps to achieve better customer experience through their product “MAAC”, a Marketing Automation solution, and "CAAC", a Customer Service solution, both for LINE Official Account Performance and User Experience Optimization.

Today, Crescendo Lab has over 450+ clients (including top-tier global brands) and boasts No.1 market share in Taiwan. Awarded as Taiwan’s only LINE Gold Tech Partner in 2022 for its innovation and stable growth, Crescendo Lab has made its way into Thailand and Japan, and seeking further expansion in the respective markets.

Further Information

Company Name:

Crescendo Lab Limited

Principal Business:

Communication Cloud SaaS

Year of Establishment:

2017

Chairman:

Jin Hsueh

Address:

5F., No. 156, Jiankang Rd., Songshan Dist., Taipei City 105609, Taiwan (R.O.C.)

Website:

https://www.cresclab.com/en

1

LINE Gold Tech Partner

From 2022-2024, we are continuously granted this status in Taiwan.

550+

Clients

Using MAAC and CAAC to create better customer experience on LINE.

90+

Employees

Our employee count doubled within the previous year, and we're still growing!

3

Offices

Located in Taipei, Tokyo, and Bangkok.

Management Team

Organization

Newsroom

News

December 9, 2022

Crescendo Lab Officially Enters Japan Market, Aiming for 100 Clients Within 3 years

Crescendo Lab Ltd., Taiwan-based provider of LINE CRM Tool “MAAC”, has announced its official entry into the Japanese Market starting from 2022 Q3. The company aims to assist Japanese enterprises with executing OMO through “LINE”, and has begun active sales and employee recruitment this year.

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