Crescendo Lab: All-in-One Marketing & CRM Software Provider

數位轉型後的店家能同時經營實體門市與數位門市，線上回覆客人詢問訊息。

All-in-One

Multichannel Support and Marketing Platforms

數位轉型後的店家能同時經營實體門市與數位門市，線上回覆客人詢問訊息。

客人利用LINE一對一對話，向店家訊問喜歡的商品細節、收到購物車未結單的提醒、搜尋鄰近門市等創造雙向互動。

Oversee operations across marketing, sales, and support teams

行銷人員用MAAC串連官網、會員資料庫，一次掌握所有流量分析

MAAC

Multichannel Marketing Platform

客服人員線上同時回覆多位客人的疑問，試圖提供最佳解法

CAAC

Multichannel Sales & Support Platform

Trusted by more than 550+ brands across Taiwan, Japan, Thailand

What sets us apart

電商、各大社群網站等的互動資料全部整合，掌握顧客360度全貌。

Multichannel

Manage all channels on a single platform, whether sales, marketing, support, or IT operations.

燈光聚焦用戶，精準鎖定後展開個人化行銷。

Automation

Explore AI features to enhance your operational efficiency and ahieve higher conversions with less effort.

利用MAAC Open API串接全通路數據，深入會員經營。

Seamless data flows

Seamlessly integrate with your existing tech stack using our Open API for Customer 360.

Data flows across different platforms

CRM/CDP/MA

開店平台

其他

A variety of features for your benefits

Unified LINE &
SMS platform

Team
management

Omnichannel
inbox

O2O
Solution

Ecommerce
Module

Game
Module

CRM
for LINE

Data
Collection

Data
Integration

LINE
Acquisition

AI
Marketing

Campaign
Tracking

Ready to optimize interactions
and improve customer experiences?

Make efficient interactions and improve customer experience